1. What information do we collect?
Personal information you disclose to us
During your visit and use of our Website and services, we collect certain data that you provide to us when you fill out opt-in forms, contact forms, and surveys, when you purchase products and/or services, and when you enter your information for giveaways and/or competitions.
The personal information that you provide to us can be your name, email address, location, and occupation. Moreover, if you are purchasing products, then you are also providing us with payment address information. (However, your payment information is not stored in our system because purchases are processed through payment processors.) Therefore, should you have any questions about payment activities and/or information, contact the specific payment processor directly.
outside of the european union (“eu”)
If you are outside the EU and enter your information to receive a freebie, make a purchase, respond to a survey, register for free training, or participate in a webinar, then we will automatically enroll you to receive our newsletter and updates.
If you do not wish to receive any communications from us, you can opt out by clicking on the unsubscribe link located at the bottom of the emails.
in the european union
If you are in the EU and opt to receive a freebie or participate in free training, register for a webinar or live event, or purchase a product, your email address will not be added to the email list to receive our newsletter and updates unless you affirmatively consent to it.
If you change your mind at any point and do not want to receive electronic communication, simply unsubscribe.
If you have trouble unsubscribing by clicking the link at the bottom of the email, simply email us at email@example.com and request to be unsubscribed from future emails.
Visitors’ rights under gdpr
As someone who resides in the European Union, you are entitled to exercise certain rights that you are given under the General Data Protection Regulation (GDPR).
Any information or data that you chose to provide us will be kept with OLIVE HUGH LLC/Olive Hugh Designs until one of these happens: (1) you ask OLIVE HUGH LLC to DELETE the information and/or data; (2) OLIVE HUGH LLC decides to STOP USING the existing data processors, or (3) OLIVE HUGH LLC decides that the cost of retaining the data outweighs the value in retaining it.
As a consumer and/or visitor on our Site who is located in the European Union region, you have the right to request access to your data that OLIVE HUGH LLC collected on you and stores it.
You are within your rights to demand to know exactly what data and information OLIVE HUGH LLC has collected on you. Keep in mind that some parts of this data were provided by you personally, while others were gathered through cookies and pixels.
You have the right to withdraw consent on data that you previously gave us consent to collect and process. The right to withdraw consent applies to any future processing of that data. However, any data that has been collected and processed previously based on valid consent is lawful and not subject to liability based on any legal grounds.
You also have the right to request the erasure of your data and all your information from OLIVE HUGH LLC’s data storage. Once you request that your data be erased from OLIVE HUGH LLC’s databases, we have thirty (30) days to comply with your request. If it’s impossible to comply within 30 days, then OLIVE HUGH LLC will respond to the Visitor’s request and let them know about the issue and also give them a reasonable time as to when their request for deletion will be honored.
Aside from rights such as request to access, request to delete and rectify, an EU user also has the right to place restrictions on the data processing itself. This means a user can limit certain things that OLIVE HUGH LLC can and cannot do with their data. You can choose to limit transfer of your data to third-party businesses (unless it’s essential for OLIVE HUGH LLC’s basic functions.)
You further have the right to file a complaint with a supervisory authority who oversees and handles issues related to the GDPR.
Lastly, it’s OLIVE HUGH LLC’s duty to inform you that we only require information that is reasonably necessary to enter into a contract with you. We do not collect any unnecessary data, and any information we acquire is used for legitimate business purposes such as growing and scaling our business, or being able to prioviee satsifactory customer service to you and other users.
information collected through third-party sources
During the time you visit and use our Site, certain limited data are collected from public databases, marketing partners, social media platforms, and analytics sources.
The types of data collected about you from other sources are your location, your computer system, which pages you have visited on our Site, how long you spend on each page, your IP address, your country, and possibly even you social media profiles and referrals.
2. Children’s privacy and data
This Website is not intended for children under the age of 13. We and this Website do not knowingly and intentionally collect any personally identifiable information from children under the age of 13. If you are under 13 years of age, please do not use or provide any information on this Website. Do not use any third parties that might have links present on this Website. Do not provide you name, address, phone number or any payment information.
If a parent or guardian believes that this Website unknowingly collected personally identifiable information from a child under the age of 13 in its database, please contact us at ones at Oliveh@olivehughdesigns.com, and we will do our best to immediately remove any and all such information from our database.
3. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) POLICY
California Consumer Privacy Act (hereafter, “CCPA”) is a California privacy law that is effective as of January 1, 2020.
Under CCPA, California consumers have several added rights and privileges that serve to protect their personal information from being used in a way that the consumer does not agree with. This notice is in place to comply with the California Consumer Privacy Act (CCPA) of 2018 that went into effect as of January 1, 2020.
A consumer has the right to request and know what categories of information and what personal information we collect, how we collect it, and for what purpose we collect it.
consumer’s right to demand disclosure
You have the right to demand that we disclose what categories of information we have or are collecting about you and what personal information we have collected or are collecting about you.
In an effort to maintain full compliance, we are disclosing the categories of information that we generally collect from and/or about consumers.
As a consumer, you are free to request disclosure of your information at no extra charge to you if you make such requests no more than twice (2) during a 12-month period.
General information we collect
We generally collect personal identifiable information, as listed under CCPA, in the form of:
- first name
- email address
- location – to determine if you do or do not fall under EU’s GDPR membership
- address – when you purchase a product or service
- payment information in order to process your purchase of a product or service
We collect the consumer information stated above through opt-in forms, Google Analytics, our Facebook group membership, and customer information when you make a purchase.
You have the right to request disclosure of the personal information we collected about you by contacting us at firstname.lastname@example.org
consumer’s right to request deletion of personal information
Under CCPA, a consumer has the right to contact the business that collected personal information about the consumer and request deletion of that information.
There are certain limited circumstances under which the business does not have to comply and delete the information, as follows:
- to provide and complete the transaction for which the information was collected in the first place (for example, selling and delivering goods and services);
- to be in compliance with a legal obligation;
- to carry out and be compliant with another legal requirement: and
- to keep the information for internal use that is reasonable to the consumer.
consumer’s rights to demand disclosure in case of sale
As a consumer, you have the right to request full disclosure if a business sells or transfers your personal information for a business purpose. You have the right to know what specific information has been sold or transferred, to whom and for what business purpose.
We do not sell personal information we collect from consumers.
However, in the event we do so withing the next 12 months, you will be given the option to opt out if you do not wish for your personal information to be sold.
The consumer has the right to request that we disclose what category of information we sold, the specifics pieces of information we sold, to whom we sold it, and for what business purpose we sold it. Consumers can make this request by contacting us at email@example.com.
consumer’s right to request that a business does not sell their information
Under CCPA, a consumer has the right to request that a business that collected personal information about the consumer does not sell that information to anyone.
our business will not discriminate against any consumer
If you choose to exercise your right and request that we never sell your information, in accordance to CCPA, we will not and cannot discriminate against you for choosing to exercising your right.
You will have access to the same services at the same prices as everyone else. The quality and conditions of products and services you receive will be the same as everyone else, regardless of your choice to exercise your CCPA right to forbid the selling of your information.
securing your personal information
Under CCPA, a business that collects or receives personal information about a consumer must implement and maintain reasonable security procedures and practices.
If a business experiences a data breach, then it will be held liable if it did not implement and maintain reasonable security procedures and practices.
We do our due diligence and maintain reasonable security procedures and practices to make sure that the consumer data and private information we collect is safe and secure.
Here are the security practices we have in place to protect consumer data:
- All the systems containing consumer information (such as our email service provider) are password protected.
- the passwords are considered strong and are not easy to figure out.
- Only 1 person know the password.
- In addition to the statements above, we take reasonable precautions on a daily basis to protect consumer information from unauthoriezed use, modification, destruction, and disclosure.
If you wish to exercise your rights under CCPA and make requests for disclosure or deletion of you personal information or disclosure about sale of information, you can contact us directly and make such requests. You can also contact us at any time is you are not happy about the way we are handling your data.
We will respond as quickly as reasonably possible. Please keep in mind that we do not have to comply with requests if you them more than twice during a 12-month period.
Make your requests by contacting us at firstname.lastname@example.org.
4. How we use the information we collect from you
Information collected from you
We use the information we collect from you to send you targeted marketing and promotional communications. If at any time you indicated an interest in a particular field related to our Site, then we and/or our third-party marketing partners may use this relevant information to send you additional communication regarding similar products/services.
If you do not want to receive any marketing and/or promotional communication, you can opt out at any time by UNSUBSCRIBING from either a particular list or topic or from alL the emails coming from us by clicking on the unsubscribe button located at the bottom of every email you receive.
information collected from third-party apps and tools
Any information collected from third-party tools is used for statistical and analytical purposes and for evaluating and making improvements to our Site. This automatically collected information will not include personal information data.
5. sharing your information
We respect your privacy and the value of your information. We do not share, disclose, sell, lease or rent your information to anyone or any third party without your express consent.
Only under limited circumstances will necessary information be shared with third parties. Here are the situation in which we will share your information:
- You gave us express consent to do so;
- You entered into a contract for recurring payments – for this reason, your information will be processed on an as-needed basis to uphold the agreement;
- Performance of a contract – if you are obligated to pay or perform an action, and you fail, we reserve the right to share necessary information with a third-party comapny, such as a collection agency or an attorney; and
- Mandated by law – if legal proceedings are initiated, and there is a subpoena (unlikely, but better to be prepared than surprised).
7. email communications & policies
If you decided to contact us through email, we reserve the right to retain the content of your email messages, your email address, and our responses.
Your privacy is important to us. Therefore, your email address will never be shared, sold, or leased to any third-party members.
In compliance with the CAN-SPAM Act, any and all communications sent from our Company or Website will clearly state who the email is for, and how to contact the sender.
Furthermore, should you wish to not receive any more emails, you can click on the “Unsubscribe” link located at the bottom of the email.
OLIVE HUGH LLC
3575 Bridge Road
Suffolk, VA 23435
EFFECTIVE AS OF SEPTEMBER 8, 2021